Privacy Policy
We are committed to protecting the privacy of the users of our website.
We do not store credit card details, nor do we share customer details with any third parties.
By using our website and agreeing to this policy, you consent to our use of cookies and our methods of collection and storage of your data.
We may collect, store and use the following types of personal information:
- Personal information that you provide whilst placing an order from our website;
- Information about your computer and your visits and usage of our website.
We will use the information that we collect about you in accordance with the Data Protection Act 1998 and with EU General Data Protection Regulation (GDPR). We may use the information you submit whilst using this website to:
- Allow you to use our services;
- Supply you with the goods and services you order;
- Send statements or receipts;
- Send you notifications regarding any request you have made using the website;
- Deal with enquiries or complaints;
- Improve our website;
- Prevent fraud;
- Send you other general email notifications which may include marketing relating directly to our business.
We will not provide your personal information to any third parties for the purposes of direct marketing.
If you are entering the personal details of anyone other than yourself, you must obtain the consent of the other party.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information by means of cookies. The information generated relating to our website is used to create reports on the use of this website, this information is then stored by Google. Google’s privacy policy can be viewed at http://www.google.com/policies/privacy.
Our store is hosted by BigCommerce. BigCommerce meet the requirements for compliance with GDPR. BigCommerce will continue to meet the requirements of the Privacy Shield program and will action any Data Subject Access Requests submitted to privacy@bigcommerce.com within the required 40 days. For more information on how BigCommerce is compliant visit https://www.bigcommerce.com/privacy/.
All of our online financial transactions are processed by our payment services provider, PayPal. All PayPal transactions are subject to the PayPal privacy Policy which can be viewed at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
We only share relevant information with our payment service provider and accountancy provider for the purposes of processing payments, refunding payments and dealing with queries relating to payments and refunds.
You can check the information that we hold about you at any time by emailing us or by logging into your account. If you inform us of any inaccuracies we will delete or correct it promptly. If you are not satisfied with our response to your request to update, review or erase your personal data you can complain to the ICO.
This website may use either session or persistent cookies. We use cookies to keep track of your shopping cart whilst processing transactions. It is possible for users to reject all cookies, however, blocking all cookies, may have a negative impact on your use of this website.