Frequently Asked Questions
Find answers to common questions about our global company document retrieval, due diligence and corporate investigation services.
General Questions
CompanyDocuments.com is operated by Company Documents Limited, a global corporate information and due diligence specialist. We help businesses, legal professionals, compliance teams, investigators, and private clients conduct all levels of due diligence enquiries and obtain official company records from corporate registries, land registries, courts and government sources worldwide. Learn more about us.
Depending on the jurisdiction, we can obtain documents such as:
- Certificates of Incorporation
- Articles of Association
- Memorandum of Association
- Amendments
- Annual Returns
- Shareholder and Director Registers
- Good Standing Certificates
- Company Extracts
- Financial Statements
- Charge and Lien Documents
- Corporate Deeds and Charters
- Land Registry Property Title Deeds
- Litigation documents, court records and Judgments
Availability of information and documents varies by country and registry.
We provide company searches, due diligence investigations and document retrieval services across more than 200 jurisdictions worldwide, including major corporate registries in Europe, North America, Asia-Pacific, the Middle East, Africa, and offshore jurisdictions.
If you are unsure whether we cover a particular country, contact us and we will be happy to advise.
If you are unsure whether we cover a particular country, contact us and we will be happy to advise.
Our clients include:
- Law firms
- Accountants
- Banks and financial institutions
- Compliance teams
- Risk Advisory teams
- Due diligence providers
- Credit risk professionals
- Private businesses
- Individuals conducting corporate due diligence and investigative research
Ordering & Delivery
You can place your order online by selecting the country of interest and reviewing the services available for that jurisdiction. If the service you require is not listed, please contact us and we can check whether it is available in your chosen jurisdiction.
No. You do not need a subscription or to pre-pay for credit bundles; you only pay for the services you require.
You can create an account with us, which helps you check out faster and access your order history. However, you can also check out as a guest.
We can assist with either a single enquiry or provide ongoing support. Should you require assistance with bulk orders please contact us and we can offer volume discounts.
You can create an account with us, which helps you check out faster and access your order history. However, you can also check out as a guest.
We can assist with either a single enquiry or provide ongoing support. Should you require assistance with bulk orders please contact us and we can offer volume discounts.
Delivery times vary by jurisdiction and service type. Some reports and documents can be supplied within hours, while in-depth due diligence checks may take several business days. Unless otherwise stated, our standard delivery target is within 7-10 working days.
In some jurisdictions, expedited services are available. Please contact us if you require urgent document retrieval or due diligence support.
In some jurisdictions, expedited services are available. Please contact us if you require urgent document retrieval or due diligence support.
Yes. Most documents by default are delivered electronically in PDF format by email attachment.
Where only physical copies are available from the issuing authority, we will scan and email these to you upon receipt. Should you require a hard copy please advise us when processing your order.
Where only physical copies are available from the issuing authority, we will scan and email these to you upon receipt. Should you require a hard copy please advise us when processing your order.
Yes. In many jurisdictions we can arrange:
- Certified copies
- Notarised documents
- Apostille services
- Legalisation services
Additional fees and processing times may apply.
Data & Accuracy
Our Copy Registry Documents and Registry Extract information is freshly sourced from official government registries, company registrars, regulatory bodies, and other authoritative public records where legally available. Our Credit Reports are compiled from reliable third-party credit databases. The sources of the information collated within a report depend upon the service ordered. For enhanced due diligence and investigative research, we use our trusted global network of experienced local specialists for on-the-ground enquiries where necessary.
Copy Registry Documents are obtained directly from relevant government registry or issuing authority. Due diligence reports, credit reports and investigative reports are compiled using multiple authoritative sources, databases and public records. The nature and source of information is indicated in the reporting.
All our reports are compiled through fresh investigation, we do not hold databases which may include stale, outdated information. The accuracy of information depends on how frequently the relevant registry, database or recording authority updates its records. We always aim to provide the most up-to-date information available from the source at the time of the search.
In some jurisdictions, shareholder and beneficial ownership information is publicly available. In others, access may be restricted by law or available only to authorised parties. Availability varies significantly between countries.
Compliance, Due Diligence and Investigative Services
Yes. We support Know Your Customer (KYC), Anti-Money Laundering (AML), onboarding, and Enhanced Due Diligence requirements by providing corporate information and supporting documentation.
Where legally available, we can assist with identifying shareholders, beneficial owners, directors, and related corporate structures.
Availability varies significantly between jurisdictions.
Availability varies significantly between jurisdictions.
Yes. We can help verify compliance with legal and regulatory requirements such as checking licence details, certifications and screening sanctions and disciplinary registers.
Yes. We can often obtain information from many offshore and low-tax jurisdictions and international financial centres, subject to local laws and registry accessibility.
Yes, in most jurisdictions, we can provide credit reports which include an overview of a company's basic registration details, financial health, legal status and creditworthiness. Information included in our credit reports combines official registration data along with trade information and other databases.
Yes. We can conduct court searches to identify litigation, judgments, bankruptcy proceedings, and other publicly available legal records relating to a company or individual. Availability varies depending on the jurisdiction and records accessible.
Yes. We can assist with asset searches, including checks for property, vehicle, vessel, and aircraft ownership, where information is publicly available or accessible through relevant sources.
Yes, we can arrange an in-person visit to an address of interest to verify business presence and provide photographic evidence. Our site visits can either be performed discreetly or can include interviews.
Privacy & Confidentiality
Yes. Client enquiries and orders are handled confidentially and in accordance with applicable data protection laws.
We treat all enquiries as confidential. Searches and document retrieval are conducted through public registries, government databases and information providers without notifying the subject company. While some registries record that a search has been performed, this search cannot be traced back to you.
While compiling a company credit report, it is sometimes necessary for our local agents to make direct contact with the subject company to verify trade information.
While compiling a company credit report, it is sometimes necessary for our local agents to make direct contact with the subject company to verify trade information.
Company Documents Limited is registered with the Information Commissioner's Office (ICO). We process personal information in accordance with applicable privacy regulations and our Privacy Policy.
Pricing & Payment
Our pricing for standard services can be viewed on each country page.
For bespoke investigations a quotation is usually provided before work begins.
For bespoke investigations a quotation is usually provided before work begins.
Pricing varies depending on:
- Country
- Service required
- Registry fees and other disbursements
- Urgency
- Certification requirements
No. We aim to provide transparent pricing. Any additional costs, such as certification, apostille services, or expedited processing, will be disclosed in advance.
We accept a range of secure payment methods. Available options are displayed during checkout. We can also invoice upon prior arrangement.
Support
If you cannot locate a company, we can often help. Common reasons include searching under a trade name rather than the registered company name, using a previous company name, or searching in the wrong jurisdiction.
If you are unsure where a company is registered, we can assist you with a Multi-jurisdiction name search.
It is important to search using the company's current full registered name. In some jurisdictions there may also be multiple registration authorities, for example separate registries for domestic and international companies.
Where a company cannot be located through standard registry searches, we can often conduct manual enquiries or recommend alternative search strategies.
If you are unsure where a company is registered, we can assist you with a Multi-jurisdiction name search.
It is important to search using the company's current full registered name. In some jurisdictions there may also be multiple registration authorities, for example separate registries for domestic and international companies.
Where a company cannot be located through standard registry searches, we can often conduct manual enquiries or recommend alternative search strategies.
Yes. We regularly undertake bespoke corporate research, international due diligence projects, and complex company investigations tailored to client requirements. These can include Enhanced Due Diligence, Red flag, Sanctions searches, Licence verification and Regulatory checks.
You can contact us via our online enquiry form, email, WhatsApp or telephone. Our team will be happy to discuss your requirements and provide guidance. Contact us here.